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Hospitality Internship – Summer & Fall 2026
Matthew Sanscrainte Hospitality Group (MSHG) Start Date: June 8, 2026 Matthew Sanscrainte Hospitality Group (MSHG) is offering a limited number of high-impact internship opportunities for driven university students seeking real-world experience in hospitality leadership, operations, and asset performance. This is not a traditional internship. This is a hands-on, execution-focused program designed to develop future leaders in hospitality through direct exposure to live hotel operations and turnaround strategy. Position Overview Interns will work alongside executive leadership, including Dr. Matthew Sanscrainte, CEO, gaining direct insight into how hotels are stabilized, optimized, and scaled for profitability. You will be actively involved in operational initiatives—not observing from the sidelines. Key Responsibilities * Assist with on-site hotel operations across departments (Front Office, Housekeeping, F&B, Engineering) * Support execution of 30-60-90 day turnaround strategies * Analyze performance metrics including RevPAR, ADR, and guest satisfaction scores * Participate in operational audits and reporting using tools such as GoAudits, Quore, and SiteMinder * Contribute to process improvements, SOP development, and service delivery enhancements * Engage in leadership discussions and real-time problem solving What You Will Learn * Hotel operations and departmental efficiency (including MPOR standards) * Revenue management and demand strategy fundamentals * Leadership, team management, and culture development * Executive-level decision making and performance accountability * Real-world turnaround execution in distressed or underperforming assets
TBD
Chef & B (Culinary & Food & Beverage Leader)
Position Overview MSHG is seeking a highly skilled, execution-driven Chef & B leader to support and elevate food and beverage operations across multiple hotel assets nationwide. This role is designed for culinary professionals who excel in fast-paced, high-impact environments and are capable of stepping into underperforming operations to stabilize, rebuild, and drive measurable results. This is not a single-property role. This is a national leadership track position with direct exposure to ownership groups, executive teams, and complex operational challenges—positioning you for advancement into Corporate Executive Chef or Vice President of Food & Beverage. ⸻ Key Responsibilities * Lead culinary and F&B operations across multiple hotel properties in turnaround or stabilization phases * Design, implement, and standardize menus across diverse concepts and cuisines (5–10 required) * Drive revenue growth through strategic menu engineering, cost control, and operational efficiency * Train, mentor, and develop on-property culinary and F&B teams to meet MSHG performance standards * Conduct full operational audits and implement SOPs aligned with brand and ownership expectations * Oversee food quality, presentation, safety, and sanitation standards across all outlets * Collaborate with executive leadership on budgeting, forecasting, and performance metrics * Optimize labor models while maintaining high service and culinary standards * Ensure compliance with all local, state, and federal health regulations * Act as a visible leader on-property, working hands-on with teams during peak operational periods
$90,000-$140,000
Executive Recruiter – Hospitality Division
Matthew Sanscrainte Hospitality Group (MSHG) Executive Placement | Distressed Asset Staffing | Performance-Driven Talent Solutions ⸻ Position Overview Matthew Sanscrainte Hospitality Group (MSHG) is seeking a high-performing Executive Recruiter to lead full-cycle recruitment for hospitality leadership placements nationwide. This is not a transactional recruiting role—this is a strategic talent acquisition position focused on identifying, vetting, and placing top-tier operators into high-impact environments, including distressed hotel assets, executive leadership roles, and turnaround assignments. You will be responsible for delivering precision-matched candidates to ownership groups, management companies, and asset managers who require immediate, high-level talent solutions. Your mission: Find the right leader. Fast. Every time. ⸻ Key Responsibilities • Manage full-cycle recruitment for hospitality leadership roles (GM, AGM, DOS, DOO, Executive Chef, DOH, etc.) • Source, screen, and qualify candidates through proactive outreach, networking, and database development • Conduct in-depth interviews to assess operational expertise, leadership capability, and cultural alignment • Build and maintain a pipeline of pre-qualified, placement-ready candidates • Partner with clients to understand exact hiring needs, timelines, and operational challenges • Deliver shortlists of top candidates—not volume, but precision • Coordinate interviews between candidates and clients, ensuring a seamless experience • Advise clients on market conditions, compensation structures, and hiring strategy • Maintain consistent communication with candidates throughout the recruitment lifecycle • Support MSHG’s 120-Day Placement Guarantee Program with high-quality placements • Track and report recruitment metrics, pipeline status, and placement success rates ⸻ About the CEO – Matthew Sanscrainte Matthew Sanscrainte, Founder & CEO of MSHG, has built his career on identifying one core issue in hospitality: The wrong people are in the wrong roles. Through years of operational leadership and distressed hotel recovery, Matthew recognized that talent placement is the single most critical factor in a hotel’s success or failure. He created MSHG to solve that problem—by delivering not just candidates, but leaders who can execute, transform, and win. As the author of “Hotels in Chaos,” Matthew brings a bold, unapologetic leadership philosophy: No fluff. No excuses. Only results. ⸻ Why Work for MSHG? • Disrupt the Recruiting Industry: We don’t send resumes—we deliver solutions • High Earning Potential: Performance-driven structure with uncapped opportunity • National Client Base: Work with hotel owners, REITs, and top management companies • Fast-Paced Growth: Be part of a rapidly expanding hospitality performance firm • Autonomy: You are trusted to own your desk, your pipeline, and your results • Elite Brand Positioning: Represent a company known for turnarounds and top-tier talent At MSHG, recruiting is not administrative— It is strategic, influential, and revenue-driving.
$55,000-$96,000
Task Force Director of Sales
Matthew Sanscrainte Hospitality Group (MSHG) Distressed Asset Recovery | Revenue Domination | Market Repositioning ⸻ Position Overview Matthew Sanscrainte Hospitality Group (MSHG) is seeking a Task Force Director of Sales to take immediate control of revenue strategy in distressed, underperforming, or misaligned hotel assets nationwide. This is not a passive sales role—this is a turnaround, hunter-driven, revenue command position. You will be deployed into properties where sales strategy has failed, market share has eroded, and leadership lacks direction. Your mission: Rebuild the revenue engine. Reposition the asset. Drive ADR, RevPAR, and market share—fast. You will work in lockstep with the Task Force GM and CEO to execute aggressive, data-driven sales strategies that produce measurable results—often within a 30–90 day performance window. ⸻ Key Responsibilities • Take full ownership of sales strategy and revenue positioning upon deployment • Analyze STR reports, market trends, and competitive sets to identify opportunity gaps • Rebuild and execute segment strategies (Corporate, Group, SMERF, BT, Extended Stay, etc.) • Drive top-line revenue growth through aggressive prospecting and account acquisition • Re-establish relationships with key local, regional, and national accounts • Partner with Revenue Management to optimize rate strategy, inventory controls, and channel mix • Conduct on-site sales blitzes, client meetings, and community engagement initiatives • Evaluate and restructure sales teams where necessary • Develop and enforce weekly sales action plans, KPIs, and accountability systems • Lead weekly revenue meetings with ownership, asset management, and executive leadership • Ensure brand alignment and maximize participation in brand sales platforms (Hilton, Marriott, IHG, etc.) • Identify repositioning opportunities (renovation-driven relaunch, rebranding, or market shift) ⸻ About the CEO – Matthew Sanscrainte Matthew Sanscrainte is not your typical hospitality executive. As Founder & CEO of MSHG, he has built a reputation for stepping into failing hotel environments and rapidly transforming them into high-performing assets. With deep expertise in operations, revenue strategy, and leadership restructuring, Matthew leads from the front—often working side-by-side with his Task Force teams in the field. He is the author of “Hotels in Chaos,” a blueprint for fixing broken leadership structures and replacing them with performance-driven, culture-first execution. At MSHG, Matthew expects one thing above all: Results. No politics. No excuses. No “that’s how we’ve always done it.” ⸻ Why Work for MSHG? • You Drive Revenue, Not Reports: This is execution, not theory • High-Level Exposure: Direct interaction with owners, REITs, and asset managers • Autonomy: You are empowered to make bold, strategic decisions in real time • Uncapped Impact: Your results directly influence property valuation and success • Fast-Paced Environment: No stagnation—every assignment is a new challenge • Elite Culture: We hire closers, strategists, and leaders—not order-takers At MSHG, you are not maintaining a sales office— You are rebuilding the revenue machine from the ground up.
$87,000-$155,0000
Director of Operations
Director of Operations – Portfolio & Turnaround Execution Matthew Sanscrainte Hospitality Group (MSHG) Travel Required: Up to 80% | National Portfolio Oversight ⸻ Position Overview Matthew Sanscrainte Hospitality Group (MSHG) is seeking a high-performance, results-driven Director of Operations to oversee a growing national portfolio of hotel assets while executing 90-day distressed property turnarounds alongside the CEO. This is not a traditional Director of Operations role—this is a strategic field leadership position embedded in the execution of MSHG’s core business model: rapid stabilization, operational restructuring, and performance acceleration. You will operate as the CEO’s right hand in the field—traveling property to property, diagnosing operational failures, implementing systems, and ensuring measurable results across every department. ⸻ Core Mission To stabilize, rebuild, and elevate distressed hotel assets within a 90-day cycle—driving improvements in: • Revenue (ADR, RevPAR, Occupancy) • Guest Satisfaction (SALT, OSAT, Problem Resolution) • Operational Efficiency (Labor, MPOR, Flowthrough) • Culture & Leadership Performance ⸻ Key Responsibilities Portfolio Oversight • Oversee operational performance across multiple hotel and resort assets nationwide • Analyze KPIs including RevPAR, ADR, labor costs, guest satisfaction, and departmental performance • Provide strategic direction to on-site leadership teams (GMs, AGMs, Department Heads) • Ensure alignment with brand standards and ownership expectations ⸻ 90-Day Turnaround Execution • Travel with the CEO to distressed properties to execute rapid turnaround strategies • Conduct full operational audits across all departments (Front Office, Housekeeping, Engineering, F&B) • Develop and implement structured 30-60-90 day action plans • Drive immediate operational corrections and long-term performance sustainability • Hold leadership teams accountable to measurable performance benchmarks ⸻ Leadership Development & Culture Transformation • Rebuild leadership teams where necessary, including recruiting, training, and restructuring • Instill MSHG’s culture of accountability, execution, and performance • Lead daily stand-ups, executive meetings, and cross-departmental alignment sessions • Mentor General Managers and department heads to operate at a high-performance level ⸻ Operational Excellence • Ensure accuracy and discipline in key operational areas (room status integrity, labor controls, SOP adherence) • Eliminate inefficiencies, operational breakdowns, and communication gaps • Drive consistency across all departments and shifts • Implement and enforce MSHG’s operational playbooks and systems ⸻ Client & Ownership Relations • Interface directly with ownership groups, asset managers, and investors • Present operational findings, progress reports, and performance outcomes • Build trust through transparency, execution, and results ⸻ Travel & Deployment (80%) • Travel extensively with the CEO to properties across the United States • Be on-site for high-priority turnarounds and portfolio reviews • Operate in fast-paced, high-pressure environments requiring immediate decision-making
$1110,000-$130,000
Task Force Director of Housekeeping
Task Force Director of Housekeeping Matthew Sanscrainte Hospitality Group (MSHG) Travel Required: Up to 80% ⸻ Position Overview Matthew Sanscrainte Hospitality Group (MSHG) is seeking a highly disciplined, detail-obsessed, and execution-driven Task Force Director of Housekeeping to lead and transform housekeeping operations across distressed hotel and resort assets nationwide. This is not a traditional housekeeping role—this is a turnaround leadership position. You will be deployed into underperforming properties to rebuild systems, enforce standards, retrain teams, and restore cleanliness scores, operational flow, and guest satisfaction. The ideal candidate thrives in high-pressure environments, understands the science of housekeeping operations, and delivers measurable results with precision and speed. ⸻ Key Responsibilities Operational Turnaround & Leadership • Assume full leadership of housekeeping departments in distressed or failing hotel environments • Diagnose operational breakdowns including staffing inefficiencies, inventory shortages, poor cleanliness standards, and workflow failures • Implement structured SOPs aligned with MSHG’s operational playbooks and brand standards • Rebuild department culture focused on accountability, efficiency, and pride in execution • Stabilize operations within accelerated timelines (30–90 days) ⸻ Standards, Quality & Guest Experience • Enforce brand-level cleanliness standards across all guest rooms, public spaces, and back-of-house areas • Improve SALT, OSAT, and cleanliness scores through disciplined execution and inspection routines • Conduct daily room inspections, deep audits, and corrective training • Establish finishing-touch standards (room presentation, scent, staging, amenity placement) • Drive consistency across all shifts and team members ⸻ Staffing, Training & Performance Management • Recruit, onboard, and train housekeeping staff in alignment with MSHG standards • Set productivity benchmarks (e.g., MPOR targets, rooms per attendant) and enforce accountability • Lead daily stand-up meetings, shift briefings, and performance reviews • Address performance issues swiftly, including coaching, retraining, or disciplinary action • Develop supervisors and managers to ensure long-term sustainability post-deployment ⸻ Inventory, Linen & Cost Control • Establish and maintain proper linen pars (minimum 2–3 turns preferred) • Implement inventory controls for chemicals, supplies, and amenities • Eliminate waste, loss, and misuse of resources • Coordinate with laundry operations to ensure consistent throughput and quality • Drive cost efficiencies without compromising cleanliness standards ⸻ Cross-Departmental Coordination • Partner with Front Office to ensure accurate room status (VR/VD integrity) and eliminate room discrepancies • Coordinate with Engineering to prevent operational disruptions impacting room readiness • Support Sales and Operations teams in maintaining presentation standards for VIPs and group arrivals • Align with leadership to ensure seamless guest experience execution ⸻ Task Force Deployment (80% Travel) • Travel nationwide to support MSHG client properties in crisis or transition • Execute rapid-entry housekeeping assessments within 24–72 hours • Deliver detailed operational audits, staffing plans, and turnaround strategies • Remain on-site until performance metrics and operational stability are achieved
$85,000-$125,000
Task Force Chief Engineer
Task Force Chief Engineer Matthew Sanscrainte Hospitality Group (MSHG) Travel Required: Up to 80% ⸻ Position Overview Matthew Sanscrainte Hospitality Group (MSHG) is seeking an elite, solutions-driven, and operationally dominant Task Force Chief Engineer to lead engineering operations across distressed hotel assets nationwide. This is not a maintenance role—this is a rapid-response leadership position. You will be deployed into underperforming, mismanaged, or operationally compromised properties to stabilize, rebuild, and elevate engineering departments to brand and ownership standards. The ideal candidate is highly technical, fiercely accountable, and thrives in chaotic environments—bringing structure, compliance, and performance where others have failed. ⸻ Key Responsibilities Engineering Leadership & Property Stabilization • Assume immediate leadership of engineering operations at distressed hotel and resort properties • Diagnose systemic failures across mechanical, electrical, plumbing (MEP), and structural systems • Implement corrective action plans to restore full operational functionality • Establish preventative maintenance programs aligned with brand standards (Hilton, Marriott, Hyatt, IHG, Choice) • Lead engineering teams through restructuring, accountability enforcement, and performance improvement ⸻ Capital Projects & Renovation Oversight • Oversee Property Improvement Plans (PIPs), renovations, and capital expenditure (CapEx) projects • Coordinate with ownership groups, asset managers, and contractors to ensure timelines and budgets are met • Conduct site inspections, vendor evaluations, and project progress reporting • Ensure all upgrades meet brand compliance and safety regulations ⸻ Compliance, Safety & Risk Mitigation • Ensure full compliance with OSHA, local/state building codes, fire safety regulations, and brand requirements • Lead safety audits, risk assessments, and emergency response protocols • Maintain all engineering logs, certifications, and compliance documentation • Identify and eliminate liability risks across the property ⸻ Operational Execution • Respond to and resolve critical maintenance issues impacting guest experience and revenue • Partner with Housekeeping and Front Office to ensure room readiness and minimize out-of-order inventory • Drive energy management initiatives and cost-saving efficiencies • Implement inventory control systems for tools, parts, and supplies ⸻ Task Force Deployment (80% Travel) • Travel nationwide to support MSHG client properties in crisis or transition • Execute rapid-entry assessments within 24–72 hours of deployment • Provide detailed engineering audits, reports, and turnaround strategies • Remain on-site until operational stability and performance benchmarks are achieved
$96,000-$150,000
Executive Administrative Assistant
Executive Administrative Assistant to the CEO Matthew Sanscrainte Hospitality Group (MSHG) Travel Required: Up to 70% Position Overview Matthew Sanscrainte Hospitality Group (MSHG) is seeking a highly sophisticated, exceptionally organized, and relentlessly driven Executive Administrative Assistant to the CEO. This role is not a traditional administrative position—it is a strategic right-hand role supporting the CEO in high-level operations, distressed asset engagements, executive meetings, and national travel initiatives. The ideal candidate thrives in fast-paced, high-pressure environments, demonstrates elite organizational discipline, and operates with discretion, precision, and executive presence. You will be embedded in the heartbeat of MSHG’s operations, directly supporting a CEO who leads large-scale hotel turnarounds and national portfolio engagements. ⸻ Key Responsibilities Executive Support • Manage the CEO’s complex calendar, scheduling, and daily priorities across multiple time zones • Coordinate high-level meetings with ownership groups, investors, and senior leadership teams • Prepare executive briefings, presentations, and operational reports • Draft professional correspondence, contracts, and internal communications on behalf of the CEO • Act as a gatekeeper—prioritizing and managing incoming communications with precision Travel & Logistics (70% Travel) • Travel extensively with the CEO to hotel properties, corporate meetings, and client engagements nationwide • Coordinate all travel logistics including flights, accommodations, transportation, and itineraries • Ensure seamless execution of on-site visits, including meeting prep and follow-up documentation • Be physically present during property assessments, executive walkthroughs, and operational reviews Operational & Strategic Coordination • Assist in executing MSHG’s 90-day turnaround strategies at distressed hotel properties • Track key performance initiatives, deadlines, and deliverables across multiple properties • Liaise between departments, ownership groups, and on-site leadership teams • Maintain strict organization of documents, SOPs, contracts, and operational frameworks Confidentiality & Executive Presence • Handle highly sensitive business, legal, and financial information with absolute discretion • Represent the CEO and MSHG brand with professionalism and authority in all environments • Maintain composure and efficiency in high-stakes and rapidly evolving situations
$85,000-$110,000
Front Office Manager - Task Force
Front Office Task Force Manager Matthew Sanscrainte Hospitality Group (MSHG) Compensation: $50,000 – $75,000 (Based on experience, property type, and assignment complexity) ⸻ Position Overview Matthew Sanscrainte Hospitality Group (MSHG) is seeking elite-level Front Office Task Force Managers to deploy into distressed and transitioning hotel environments across the United States. This role is not for the average operator—this is for leaders who thrive in complexity, command presence in chaos, and execute with precision under pressure. As a Task Force Front Office Manager, you will be responsible for stabilizing front office operations, restoring guest satisfaction, enforcing brand standards, and driving measurable improvements in service delivery, revenue optimization, and team performance. This is a high-impact, high-visibility role directly aligned with ownership expectations and executive leadership strategy. ⸻ Key Responsibilities • Lead and stabilize all Front Office operations including Front Desk, Guest Services, Night Audit, and PBX • Rapidly assess operational deficiencies and implement corrective action plans within 24–72 hours • Ensure proper room inventory management (VR/VD accuracy, room blocking, oversell strategy) • Eliminate operational breakdowns such as improper room assignments, guest displacement, and service failures • Train, mentor, and develop front office teams to brand and MSHG standards • Drive improvements in SALT, OSAT, and guest satisfaction metrics • Collaborate cross-functionally with Housekeeping and Engineering to ensure seamless room readiness • Implement labor controls, scheduling efficiencies, and payroll management • Enforce SOPs, accountability structures, and chain-of-command discipline • Prepare the property for transition to permanent leadership once stabilized ⸻ What We’re Looking For • Minimum 3–5+ years of Front Office leadership experience (Manager level or above preferred) • Experience with major hotel systems: Opera, OnQ/PEP, Fosse • Proven success in distressed hotel environments or high-volume properties • Strong understanding of ADR, RevPAR, and operational flow-through • Ability to relocate/travel on short notice for assignments • Exceptional leadership presence, communication, and decision-making ability • A mindset built for execution—not excuses ⸻ Why Work for MSHG At MSHG, you are not just taking a job—you are joining a high-performance deployment team that transforms failing hotels into profitable, structured, and culture-driven operations. We do what most management companies cannot: • Execute full operational turnarounds in as little as 90 days • Work directly with owners, REITs, and asset managers on high-stakes assets • Provide unmatched exposure to complex, real-world hotel challenges • Accelerate your career through hands-on executive-level experience You will gain experience that most hospitality professionals spend decades trying to achieve—in months. ⸻ Our Culture: The Sanscrainte Way MSHG operates on a culture of accountability, execution, and elite standards. We believe: • Culture drives performance—not the other way around • Leadership is not a title—it is action, consistency, and presence • Hotels fail when the wrong people are in charge—we fix that Our teams operate with: • Clear chain of command • Non-negotiable standards • Real-time communication and problem-solving • A relentless focus on results This is a culture built for leaders—not passengers. ⸻ About the CEO – Matthew Sanscrainte Matthew Sanscrainte, Founder & CEO of MSHG, is a nationally recognized hospitality leader specializing in distressed hotel turnarounds and operational restructuring. With over 14 years of experience and leadership roles across multiple hotel brands and management companies, Matthew has built a reputation for: • Transforming underperforming assets into profitable operations • Rebuilding broken cultures into high-functioning teams • Driving measurable improvements in ADR, RevPAR, and guest satisfaction He is also the author of “Hotels in Chaos: When the Wrong People Are in Charge—and How to Fix It,” a leadership framework that defines the operational philosophy behind MSHG. His leadership style is direct, strategic, and execution-focused—designed to produce results, not excuses. ⸻ Compensation & Growth • Base Salary: $50,000 – $75,000 • Opportunity for rapid advancement into senior leadership and executive roles • Exposure to high-level ownership and asset management decision-making • Potential for continued assignments across the MSHG portfolio ⸻ Join the Team That Fixes What Others Can’t If you are ready to step into high-stakes environments, lead from the front, and build a reputation as a top-tier hospitality operator— MSHG is where you belong.
$50,000 - $75,0000
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